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Institute of Training & Consultancy
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Description:
About Arshi Ahmad-Aziz & ITC
Arshi Ahmad-Aziz has been delivering expert training and consultancy since 1984, designing and facilitating programs both within Pakistan and internationally. She has collaborated with a wide spectrum of organizations?ranging from multinational corporations and national enterprises to government agencies, healthcare, and educational institutions. Known for her engaging and approachable style, Arshi motivates participants while emphasizing meticulous planning and customer-focused execution.
With ten published books and over 300 articles, she champions facilitative training and the whole-person approach. As a trainer, coach, and writer, she combines pragmatism with a deep commitment to developing others. Arshi is the founder and Lead Trainer of ITC ? The Institute of Training and Consultancy, which aims to maximize human potential.
ITC Training Philosophy & Approach
ITC specializes in custom-designed development programs tailored to meet the unique needs of organizations, their workforce, and customers. For over 25 years, ITC has earned a reputation for delivering solutions that unlock employee potential, enhance engagement, transform culture, and significantly improve organizational performance. Their pragmatic approach integrates management theory with the human element, emphasizing that people are an organization?s most vital resource and that investing in them is both essential and profitable.
At ITC, the philosophy is clear: individuals have the right to maximize their potential, people are central to organizational success, learning is continuous and active, and management processes must address human needs, desires, and expectations.
Programs:
ITC Training Programs
ITC offers a diverse range of programs designed to enhance skills, leadership, customer engagement, self-development, and organizational effectiveness. Each program includes multiple specialized modules to meet the unique requirements of participants and organizations.
Programs & Modules
- Communication Skills: Clear, Candid Communication; Write the Right Way; Powerful Presentations; Active Listening; Interpersonal Skills; Persuasion and Influence; Triumphant Telephone Techniques; Making Meetings Work; Technical Writing; Email Etiquette; Intercultural Communication; Business English; Navigating Difficult Conversations; Decision Making and Communication; The Manager as Communicator
- Leadership & Management: Powerful People Performance; Leading From the Front; Coaching for Performance; Practical Counselling Skills; Leadership Development; Conflict Management; The Art of Delegation; Motivational Management; Team Building; Situational Leadership; Facilitative Leadership; The New Manager
- Customer Interface: Customer Care; Negotiation Skills; Selling Skills; Handling Complaints; Pharmaceutical Sales Training; Gracious Grooming and Etiquette; Call Center Customer Service Training
- Self Development: Purposeful Personalities; Stress Management; Managing Relationships; Time Management; The Confident Self; The Power of Perception; Transactional Analysis; The Power of Positive Thinking; Emotional Intelligence; Career Planning; Work-Life Balance
- Organisational Development: The Team Retreat; Performance Appraisal Management; Competency Based Interviewing; Training of Trainers; Creativity in Practice; Managing and Adapting to Change; Setting Goals and Objectives; Mentors and Mentoring; Leading with Competency Framework; Women and Men in the Workplace
| Program | Focus Area | Modules / Courses |
| Communication Skills | Interpersonal & Professional Communication | Clear, Candid Communication; Write the Right Way; Powerful Presentations; Active Listening; Interpersonal Skills; Persuasion and Influence; Triumphant Telephone Techniques; Making Meetings Work; Technical Writing; Email Etiquette; Intercultural Communication; Business English; Navigating Difficult Conversations; Decision Making and Communication; The Manager as Communicator |
| Leadership & Management | Managerial & Leadership Development | Powerful People Performance; Leading From the Front; Coaching for Performance; Practical Counselling Skills; Leadership Development; Conflict Management; The Art of Delegation; Motivational Management; Team Building; Situational Leadership; Facilitative Leadership; The New Manager |
| Customer Interface | Customer Care & Sales Skills | Customer Care; Negotiation Skills; Selling Skills; Handling Complaints; Pharmaceutical Sales Training; Gracious Grooming and Etiquette; Call Center Customer Service Training |
| Self Development | Personal Effectiveness & Self-Management | Purposeful Personalities; Stress Management; Managing Relationships; Time Management; The Confident Self; The Power of Perception; Transactional Analysis; The Power of Positive Thinking; Emotional Intelligence; Career Planning; Work-Life Balance |
| Organisational Development | Organisational Effectiveness & Culture | The Team Retreat; Performance Appraisal Management; Competency Based Interviewing; Training of Trainers; Creativity in Practice; Managing and Adapting to Change; Setting Goals and Objectives; Mentors and Mentoring; Leading with Competency Framework; Women and Men in the Workplace |
Fee Structure:
Fee Structure
Intermediate / 2-Year Programs
Degree / 4-Year Programs
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Fee Structure
Intermediate / 2-Year Programs
| Fee Type | Amount (Rs.) |
|---|---|
| Admission Fee | To be updated |
| Tuition Fee | To be updated |
| Library / Resource Fee | To be updated |
| Lab / Practical Fee | To be updated |
| Sports & Activities Fee | To be updated |
| Other Charges | To be updated |
Degree / 4-Year Programs
| Fee Type | Amount (Rs.) |
|---|---|
| Admission Fee | To be updated |
| Tuition Fee | To be updated |
| Library / Resource Fee | To be updated |
| Lab / Practical Fee | To be updated |
| Sports & Activities Fee | To be updated |
| Other Charges | To be updated |
Note: Detailed fee information will be updated soon. Please check back for the latest fee structure for all programs.
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Criteria:
Admission & Eligibility Criteria
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Admission & Eligibility Criteria
Currently, there are no admission or eligibility details available for this institution.
The relevant information will be updated soon. Please check back later for complete
guidelines on programs, requirements, and merit policies.
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17/C, Block 6, P.E.C.H.S.,
Karachi , Pakistan., , Karachi, 75400
Phone Number:
+92 021-34550493 34310007
E-mail:
info@itcpk.org
Facilities:
- Library
- Sports
- Computer Lab(s)
- Cafeteria
- CCTV Surveillance
- Parking Area
- Prayer Area
- Common Room
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